OUR SERVICES
Support
Keeping your safety, automation and instrumentation systems available, compliant and secure throughout their operational life.
Escalation path
From first call to fixed
From a quick question to a critical fault, we support the control, safety, automation and instrumentation systems we deliver. Each step brings more hands closer to the problem.
- 01
Remote support
Phone, e-mail and remote assistance for troubleshooting and configuration. Often the fastest way back to normal operation.
- 02
On-site support
When the problem needs hands and eyes, our specialists travel to your facility for troubleshooting and assistance.
- 03
Service and repair
Equipment is serviced and repaired at our own premises. With a swap agreement, we replace units as needed, so you avoid downtime.
- LTSA
Planned, not reactive
A long term service agreement moves you from reacting to faults to preventing them. Build your scope below.
Long term service agreement
Build your LTSA scope
An LTSA is a multi-year agreement that defines the scope of services for operations and maintenance, with defined service levels. Select what matters to you and use it as a starting point for the conversation.
Instrumentation
Service agreements for detectors and field instruments
- Installation by Honeywell certified personnel
- Calibration and maintenance
- Coverage analysis
- Commissioning and documentation
- Swap agreement: we replace units as needed
- Life cycle support
- Battery-swap service agreement
- Firmware and software updates and configuration
- Swap agreement: we replace units as needed
Related: Instrumentation Control and Automation Consultancy Training
LTSA scope
Discuss your service agreement
Every LTSA is tailored to your installation. Send us the basics and we will get back to you to discuss the scope.
Selected services
No services selected. Close this panel and tick the services you want, or describe what you need below.
Request sent
Thank you
We have received your request and will get back to you shortly to discuss your LTSA scope.
Need support?
Contact us about an issue, a service agreement or an LTSA. We will get the right specialist on it.